The Poste Italiane Group has successfully responded to the challenges of the postal services market of recent years. The market, now almost entirely liberalised, has been weakened by adverse economic conditions. Leveraging its strengths in communications, payments and logistics, Poste Italiane has generated significant economic and service advantages. Furthermore, with the intention of creating opportunities for Italy, Poste has promoted innovative service solutions based on fully integrated, flexible and secure platforms and infrastructure, and put its countrywide post office network, highly trained staff and specialist expertise to work in order to contribute to development. Technology is the common denominator for all processes involved in innovation and reorganisation. The deployment of Information Communication Technology has facilitated synergies among the various businesses (postal, finance and telecommunications) opening the way to the development of a secure, simple and reliable range of products tailored to the requirements of each customer segment.
