During the year, the Group was heavily engaged in preparing its Business Plan for the period 2015-2019. In implementing the Plan, Poste Italiane intends to play an inclusive role in the country’s development, helping citizens, businesses and the public sector to participate in the new digital economy through the provision of quality, easy-touse, transparent and reliable services. The strategy set out in the Plan, the cornerstone of which is represented by the Group’s extensive geographical footprint, focuses on three main areas: Logistics and Postal Services, Payments and Transactions, Savings and Insurance.