With a Group profi t of 638 million francs and an operating profi t (EBIT) of 803 million francs, Swiss Post once again generated a solid result in 2014. It is increasingly gearing its services to changing customer needs, and invested 443 million francs last year in the quality of the universal service and forward-looking services. Swiss Post recorded a Group profit of 638 million francs in 2014 (previous year normalized: 626 million francs). All four markets contributed to this positive result (see page 14). The increase of 12 million francs in Group profi t is attributable to lower fi nancial and tax expenses.