General description:
- The ITMATT DQM training aims at equipping the user with the necessary knowledge on how to navigate the tool and to use it to monitor the quality of ITMATT messages sent or received by their home post
Objective of the session:
- Guidance on Access
- Insight on Dashboards
- Tool Navigation
- Insight on Business rules
- Interpretation of results
- How to access and use the User guide
Main benefits:
- ITMATT DQM users can use the tool to monitor ITMATT messages sent or received by their home post. This allows them to identify where improvements may be needed in ITMATT messages they send as origin post to support customs clearance of export items, or where improvements may be needed in ITMATT messages they receive as destination post where low quality data are inhibiting customs clearance of import items
Target audiences:
- Postal Operator users
Documentation:
- ITMATT User Guide
- Training slides
Contact person:
- Manager (EMS & KPG): [email protected]
Name of Department:
- Operations, Network Management and Innovation
Training dates*
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
*Adhoc request and on demand
Event Details
Event type: Training
Topics covered:
- Access
- Dashboards
- Navigation
- Business rules
- Interpretation of results
- User guide
Mode of training: Physical or online
Venue: At IPC Head Quarters Brussels or Abroad (on request by postal operators)
Maximum number of participants:
- Physical: Not defined
- Online: Not defined
Duration of session:
- Physical: Half day
- Online: 2 - 4 hours
Fees: Do not apply
