PDDP (Postal Delivered Duties Paid)

General description:

• The lack of visibility of taxes and customs duties, and the inability to pay them at the point of purchase is a deterrent for customers making cross-border online purchases. Enabling the payment of customs taxes, duties and handling charges at the moment of purchase greatly enhances the consumer online shopping experience. Moreover, it increases the postal operators’ competitiveness in the e-commerce market whilst also increasing the end to end speed and reliability by ensuring a smooth customs treatment and enabling a much enhanced consumer delivery experience.

Objective of the session:

• Explain the PDDP business flow ensuring Posts are aware of the different options by selling / offering PDDP
• Explain the user interface and the different modules
• Posts to understand the IT effort needed for the PDDP implementation (Inbound & outbound)
• Posts to understand the operational effort to identify PDDP items

Main benefits:

• Postal DDP will bring full visibility to your customers while ordering on-line as all cost associated are displayed up-front (Taxes, duties and surcharges)
• Hassle free to your customers as with one transaction all costs are covered
• The Shipping time will be reduced as PDDP items will receive a ‘green lane’ status at destination offering customers a Seamless Customs experience
• Postal DDP is fully compliance with future changes on the regulation thus e-sellers can turn threats into opportunities – competitive advantage
• Zero risk for e-sellers as money will be immediately transferred from the payment platform
• Easy API implementation allowing e-sellers and major Webshop providers an easy plug-in

Target audiences:

• Posts (both sales and customs people)

Documentation:

• Available in Swagger Hub (Technical documentation)
• Power Point presentations – upon demand

Contact person:

• Manager (E-commerce Solutions): [email protected]

Name of Department:

Operations: E-commerce Solutions

Training dates*

*Adhoc request and on demand