UNEX System-MMU

General description:

• UNEX^TM is a set of measurement solutionsto measure and monitor international letter service performance with test mail sent worldwide: UNEX^TM test letters and packets posted in one country, pass through the world’s postal networks until delivered to the addressee in the destination country. All items contain a small RFID tag and during its postal journey, at specific readings points in postal facilities, the RFID tag will transmit a read. The Mail Measurement system for UNEX^TM (MMU) uses this automatic registration data, combined with the date of posting and receipt as collected from the volunteer panel, to calculate the transit time between specific points, allowing postal operators to manage the international mail pipeline in accordance with their delivery commitments to customers, regulators and postal partners. Using the detailed information obtained, Postal operators can identify where bottlenecks are and where corrective actions are necessary.

Objective of the session:

• Understanding of the UNEX methodology
• Know how to use MMU member zone
• Understand the key processes of UNEX (design calculation and quality control) and know how to apply them for the benefit of their own postal organisation
• UNEX stand the KPIs of UNEX to monitor its effectiveness and efficiencies

Main benefits:

Enables posts to understand the QoS results reported on a monthly basis

And as a result, enables posts to understand when to raise queries on QoS results

Motivates posts to provide crucial operational information on time as they will understand the impact of this

Target audiences:

• UNEX representatives

Documentation:

• UNEX Lounge on MyIPC
• Quarterly KPI’s
• Training slides

Contact person:

• Manager (UNEX Contract): [email protected]

Name of Department:

• Operations:Unex

Training dates*

*Adhoc request and on demand